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How It Works

Corporate Memory Overlays — Lightweight Cards over Heavy Documents

After a Knowledge Sprint captures your critical knowledge, the Platform keeps it alive and scales it across your organisation.

askSOPia turns voice-guided interviews, meetings, and documents into corporate memory — so leadership intent and execution context survive growth, handovers, and exits.

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Voice Interview
Existing Sources
Word / PDF
Meetings
Video
AI-Guided ExtractionProbing + Structuring

The system challenges assumptions and explores blind spots

Process CardDecision CardKnowledge Card

The Building Blocks

The Three Card Types

askSOPia captures three types of intelligence from voice-guided interviews, meetings, and documents. Each card type solves a different knowledge problem.

Knowledge Cards

"Critical know-how"

The unwritten rules that actually run your business. Knowledge Cards capture critical know-how that normally walks out the door — client nuances, shortcuts, escalation paths, and lessons learned.

  • Client-specific preferences and context
  • Tribal knowledge made explicit
  • Lessons learned (what broke and why)
  • Department- and role-relevant context
  • Tacit know-how captured through AI-led interviews

Process Cards

"How we do this"

Step-by-step execution captured from real work. askSOPia turns how your team actually operates into reliable process memory — linked to source documents with full version history.

  • Automatic extraction from documents and video
  • Version-controlled links to source
  • Clear ownership (who does what, when)
  • Built-in audit trail for compliance
  • Extracted from AI-guided expert interviews

Decision Cards

"Why we decided this"

Why decisions were made — and what alternatives were rejected. Decision Cards capture the what, why, who, and trade-offs, so leadership intent survives turnover.

  • Decision rationale and full context
  • Alternatives considered and trade-offs
  • Decision makers and stakeholders
  • Linked consequences and dependencies
  • Leadership decisions captured via guided voice interviews

The product in action

This is what askSOPia looks like

Ask in natural language — every answer cites the underlying cards as its source.
Ask in natural language — every answer cites the underlying cards as its source.
A meeting transcript is automatically extracted into process, decision, and knowledge cards.
A meeting transcript is automatically extracted into process, decision, and knowledge cards.
A process card: steps, owners, risks, and verification status in one place.
A process card: steps, owners, risks, and verification status in one place.
A retiring senior engineer's handover — preserved as a verified, linked knowledge card.
A retiring senior engineer's handover — preserved as a verified, linked knowledge card.

Capabilities

Five Core Capabilities

askSOPia's five core capabilities work together to transform scattered knowledge into a searchable, accessible knowledge base your team actually uses.

Voice-Guided Knowledge Capture

Turn expert knowledge into structured corporate memory through AI-guided interviews. askSOPia doesn't just record what people say — it actively probes, challenges assumptions, and explores edge cases to extract what would otherwise stay tacit.

AI-Guided Interviews

Structured interviews that go deeper than human facilitators

Multi-Angle Exploration

The AI examines processes, decisions, and edge cases from different perspectives

Blind Spot Detection

Follow-up questions surface risks, workarounds, and undocumented dependencies

Automatic Card Creation

Process, Decision, and Knowledge Cards created from one interview

Zero Prep for Experts

Experts just talk. The system structures the knowledge

Higher Quality Knowledge Capture

More complete, less biased, more actionable than manual documentation

AI-Guided Interview (Voice)
Why is this done this way?
What happens when it fails?
Who decides in edge cases?
AI Probing & Structuring Engine
Process CardDecision CardKnowledge Card
From one guided interview → three memory layers

Trust & Compliance

Enterprise-Grade Security

Your knowledge is protected by default.

askSOPia is built on Microsoft Azure and follows cloud-native security best practices to protect your data in transit and at rest.

Encryption at Rest

Data is encrypted at rest using AES-256 via Azure-managed encryption

Encryption in Transit

Data is encrypted in transit using TLS 1.2+ (TLS 1.3 supported)

Azure Platform Security

Hosted on Microsoft Azure with platform-level security, isolation, and compliance controls

Role-Based Access Control

Access to knowledge is controlled by user roles and permissions

Tenant Isolation

Customer data is logically isolated per tenant

SOC 2-Aligned
GDPR Compliant
ISO 27001-Aligned
Audit-Ready Logging
Data Residency
AES-256 Encryption

Designed for leadership, compliance, and enterprise environments — not hobbyist deployments.

Preserve your corporate memory before it walks out the door.

See in 20 minutes where your organisation is losing knowledge — and how askSOPia solves it.